Unitrans: Business Office Manager

Contact Information

Name: Julie Roberts

Email: bom@unitrans.ucdavis.edu

You can visit the Unitrans website to learn more about them.


Payrate: $12 per hr / $30 per week stipend

Payrate Stipend: No

Work Study: no

Resume Required: Yes

Options: n/a


Hours per Week: 15-19 hours/week

Start Date: ASAP

End Date: Indefinite


Job Number: 0009-1558-2016

Last Date to Apply: March 24, 2016


Supervise Office Clerks, work cooperatively on events with the Outreach Coordinator, and offer general support to all daily functions of the Unitrans Business Office.


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A) Supervise Office Clerks

  • Ensure all Office Clerk tasks are completed thoroughly and in a timely fashion - passenger data entry, pass sales, customer calls, and email replies.
  • Ensure that all shifts are covered - this includes scheduling shift selections at the beginning of each quarter/finals/break, and helping the OC's switch shifts and get shifts covered as needed throughout the quarter
  • Keep Office Clerk materials up to date - this includes Daily Checklists and OC resources such as the OC manual, phone lists, cheat sheets, and notices for service changes/ special service.
  • Hire and train Office Clerks - evaluate number of office clerks needed each quarter and hire and train as necessary.
  • Change voicemail and make sure it is up to date.
  • Oversee the lost and found and ensure the appropiate procedures are being followed.

B) Maintain office equipment

  • Keep inventory of office supplies and order as necessary.
  • Keep inventory of printer paper and order as necessary.

C) File Paperwork

  • Keep organized files of all Office Clerk paperwork, Service Interruption Reports, and Supply Order Forms

D) Attend and Hold Meetings

  • Hold meetings to keep the Office Clerk staff up to date on announcements
  • Attend a Managers Meeting once a week and keep detailed notes about announcements to send out to all the managers after the meeting.
  • Attend a Unitrans Mandatory Meeting once a quarter to listen to announcements, introduce new office staff and hand out awards.

E) Assist with Outreach

  • Work as a team with the Outreach Coordinator to plan logistics of events
  • Staff the event with Office Clerks, PA's, or other willing Unitrans employees
  • Work with the Marketing Manager to ensure outreach supplies are fully stocked.


  • Must be a current Unitrans Employee in good standing
  • MUST be able to commit to working summers, breaks, and training your replacement
  • Must be available to start training immediately
  • Ability to effectively interact with individuals with diverse backgrounds, skills, and abilities
  • Able to communicate well with superiors, equals, and those under supervision
  • Ability to exercise a high degree of independent responsibility, motivation, and problem-solving skills
  • Adequate knowledge and use of Microsoft suites
  • Ability to remain proactive and accountable for weekly, monthly, and quarterly duties
  • Ability to answer relevant CSF's in a friendly, professional, and informative matter

Supplemental Questions

  1. Please list previous work history and volunteer experience.
  2. Describe why you are qualified for this position and how it relates to your interests.

Approved ___________________________________________________________________________ Date ____________________________

All student assistant positions are subject to all entitlements in Policy & Procedures for Staff Member (PPSM). See PPSM Policy & Procedures 3, Exhibit A and Exhibit B. Volunteer positions are subject to all entitlements in Policy & Procedure Manual 380 – Section 08, Volunteer Services. UC Davis is a smoke and tobacco free campus effective January 1, 2014. Smoking, the use of smokeless tobacco products, and the use of unregulated nicotine products (e-cigarettes) is strictly prohibited on any UC Davis owned or leased property, indoors and outdoors, including parking lots and residential space.