Contact Information

Name: Julie Roberts

Email: bom@unitrans.ucdavis.edu

Description

Payrate: $12 per hr / $30 per week stipend

Payrate Stipend: No

Work Study: no

Resume Required: Yes

Options: n/a

Term

Hours per Week: 15-19 hours/week

Start Date: ASAP

End Date: Indefinite

Logistics

Job Number: 0009-1558-2016

Last Date to Apply: March 24, 2016

Purpose

Supervise Office Clerks, work cooperatively on events with the Outreach Coordinator, and offer general support to all daily functions of the Unitrans Business Office.

Duties

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A) Supervise Office Clerks

• Ensure all Office Clerk tasks are completed thoroughly and in a timely fashion - passenger data entry, pass sales, customer calls, and email replies.
• Ensure that all shifts are covered - this includes scheduling shift selections at the beginning of each quarter/finals/break, and helping the OC's switch shifts and get shifts covered as needed throughout the quarter
• Keep Office Clerk materials up to date - this includes Daily Checklists and OC resources such as the OC manual, phone lists, cheat sheets, and notices for service changes/ special service.
• Hire and train Office Clerks - evaluate number of office clerks needed each quarter and hire and train as necessary.
• Change voicemail and make sure it is up to date.
• Oversee the lost and found and ensure the appropiate procedures are being followed.

B) Maintain office equipment

• Keep inventory of office supplies and order as necessary.
• Keep inventory of printer paper and order as necessary.
  

C) File Paperwork

• Keep organized files of all Office Clerk paperwork, Service Interruption Reports, and Supply Order Forms

D) Attend and Hold Meetings

• Hold meetings to keep the Office Clerk staff up to date on announcements
• Attend a Managers Meeting once a week and keep detailed notes about announcements to send out to all the managers after the meeting.
• Attend a Unitrans Mandatory Meeting once a quarter to listen to announcements, introduce new office staff and hand out awards.

E) Assist with Outreach

• Work as a team with the Outreach Coordinator to plan logistics of events
• Staff the event with Office Clerks, PA's, or other willing Unitrans employees
• Work with the Marketing Manager to ensure outreach supplies are fully stocked.
  

Skills

• Must be a current Unitrans Employee in good standing
• MUST be able to commit to working summers, breaks, and training your replacement
• Must be available to start training immediately
• Ability to effectively interact with individuals with diverse backgrounds, skills, and abilities
• Able to communicate well with superiors, equals, and those under supervision
• Ability to exercise a high degree of independent responsibility, motivation, and problem-solving skills
• Adequate knowledge and use of Microsoft suites
• Ability to remain proactive and accountable for weekly, monthly, and quarterly duties
• Ability to answer relevant CSF's in a friendly, professional, and informative matter
  

Supplemental Questions

1. Please list previous work history and volunteer experience.
2. Describe why you are qualified for this position and how it relates to your interests.